Privacy Policy

1. Introduction

new777 ("we," "us," "our," or "the Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information about our users in connection with the operation of our online gaming platform at https://new777.cam (the "Platform").

This Privacy Policy applies to all users who access or use the Platform, including visitors, registered players, and former account holders. By accessing or using new777, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Platform.

We process personal data in accordance with international data protection standards and best practices. This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the Platform.

2. Information We Collect

new777 collects various types of information to provide, maintain, and improve our services. The information we collect falls into the following categories:

2.1 Information You Provide Directly

When you register for an account on new777, you provide us with personal information including:

• Identity Information: Full legal name, date of birth, gender, nationality, and Indonesian national identity card (KTP) number
• Contact Information: Email address, mobile phone number, residential address (including city and postal code)
• Financial Information: Bank account details (bank name, account number, account holder name) for BCA, BRI, BNI, Mandiri, or e-wallet information for OVO, DANA, GoPay
• Account Credentials: Username, password, and security questions
• Verification Documents: Copies of government-issued identification (KTP), proof of address, proof of payment method ownership, and any additional documents required for KYC (Know Your Customer) compliance
• Communication Data: Information provided when you contact our customer support team, participate in surveys, or provide feedback

2.2 Information Collected Automatically

When you access or use the Platform, we automatically collect certain technical and usage information:

• Device Information: IP address, device type, operating system, browser type and version, device identifiers, screen resolution
• Usage Data: Pages viewed, features accessed, time spent on pages, click patterns, navigation paths, referral sources
• Transaction History: Deposits, withdrawals, bets placed, games played, winnings, losses, bonus claims, and promotional activity
• Location Information: General geographic location derived from IP address to verify compliance with territorial restrictions
• Session Information: Login times, logout times, session duration, concurrent sessions

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors and financial institutions for transaction verification
• Identity verification services for KYC compliance
• Fraud prevention and security services
• Game providers for game participation and results
• Marketing partners (with your consent)

3. How We Use Your Data

new777 uses the information we collect for the following purposes:

3.1 Account Management and Service Provision

• Creating, maintaining, and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Providing access to games, betting markets, and platform features
• Calculating and crediting winnings, bonuses, and promotional offers
• Processing and responding to your support inquiries
• Sending important account notifications and service updates

3.2 Regulatory Compliance and Security

• Verifying your identity and age (21+ requirement) through KYC procedures
• Detecting, preventing, and investigating fraud, money laundering, and other illegal activities
• Complying with legal obligations, regulatory requirements, and licensing conditions
• Enforcing our Terms and Conditions and other policies
• Protecting the security and integrity of the Platform
• Maintaining records required by law or regulation

3.3 Responsible Gaming

• Monitoring gameplay patterns to identify potential problem gambling behavior
• Implementing and managing self-exclusion, deposit limits, and other player protection tools
• Providing resources and support for responsible gaming
• Complying with responsible gaming regulations

3.4 Platform Improvement and Analytics

• Analyzing usage patterns to improve platform functionality and user experience
• Conducting research and statistical analysis
• Testing new features and optimizing existing services
• Troubleshooting technical issues and performing system maintenance

3.5 Marketing and Communications (With Your Consent)

• Sending promotional offers, bonuses, and marketing communications
• Providing personalized game recommendations
• Conducting surveys and gathering feedback
• Informing you about new features, products, and services

You may opt out of marketing communications at any time by adjusting your account preferences or contacting our support team.

4. Data Sharing and Disclosure

new777 does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We share data with trusted third-party service providers who perform services on our behalf, including:

• Payment processors for deposit and withdrawal transactions (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay)
• Identity verification and KYC service providers
• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, etc.)
• Customer support platform providers
• Cloud hosting and data storage providers
• Fraud detection and cybersecurity services
• Analytics and data analysis providers

All service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to new777.

4.2 Legal Obligations

We may disclose your information when required by law or in response to valid legal processes, including:

• Compliance with court orders, subpoenas, or other legal processes
• Cooperation with law enforcement, regulatory authorities, or government agencies
• Protection of new777's legal rights and property
• Investigation of suspected illegal activities or Terms violations
• Prevention of harm to individuals or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity. You will be notified of any such change in ownership or control of your information.

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing.

5. Data Security Measures

new777 implements comprehensive technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

5.1 Technical Safeguards

• Encryption: All data transmissions between your device and our servers are protected with 256-bit SSL (Secure Socket Layer) encryption, the same standard used by major financial institutions
• Secure Storage: Personal data is stored on secure servers with restricted access controls and encrypted at rest
• Firewall Protection: Advanced firewall systems protect our infrastructure from external threats
• Intrusion Detection: Automated systems continuously monitor for suspicious activity and potential security breaches
• Regular Security Audits: Independent third-party security audits assess and validate our security measures

5.2 Organizational Safeguards

• Access Controls: Employee access to personal data is restricted on a need-to-know basis and subject to strict authorization procedures
• Staff Training: All employees handling personal data receive comprehensive training on data protection principles and security best practices
• Confidentiality Agreements: Employees and contractors are bound by confidentiality obligations regarding customer data
• Incident Response Plan: Established procedures for detecting, responding to, and mitigating security incidents

5.3 Your Security Responsibilities

While we implement robust security measures, you also play a critical role in protecting your information:

• Choose a strong, unique password and change it regularly
• Never share your login credentials with anyone
• Log out of your account when using shared or public devices
• Be cautious of phishing emails or websites impersonating new777
• Contact us immediately if you suspect unauthorized account access

Despite our security measures, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

new777 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and business requirements.

6.1 Active Accounts

While your account remains active, we retain all associated personal data and transaction history to provide continuous service and maintain accurate records.

6.2 Closed Accounts

After account closure, we retain certain information for the following purposes:

• Legal Compliance: Financial transaction records, identity verification documents, and other data required by law are retained for a minimum of 5 years from account closure or final transaction, whichever is later
• Dispute Resolution: Information necessary to resolve disputes, enforce agreements, or defend legal claims is retained until such matters are conclusively resolved
• Fraud Prevention: Data needed to detect and prevent fraud may be retained for up to 7 years
• Self-Exclusion Records: Records of self-excluded players are maintained indefinitely to honor exclusion requests and prevent re-registration

6.3 Data Anonymization

Where possible, we anonymize or aggregate data that is no longer needed in identifiable form, allowing us to retain valuable insights for business purposes while protecting individual privacy.

6.4 Deletion Requests

You may request deletion of your personal data by contacting our support team. However, we may be unable to delete all data if retention is required by law, necessary for legitimate business purposes, or needed to resolve disputes or enforce agreements.

7. Your Privacy Rights

As a new777 user, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal data we hold about you. You can access most of your account information directly through your account dashboard. For additional data requests, contact our support team.

7.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal data. You can update most information through your account settings or by contacting customer support.

7.3 Right to Deletion

You have the right to request deletion of your personal data, subject to legal and regulatory retention requirements as outlined in Section 6. To request account deletion, contact our support team.

7.4 Right to Object

You have the right to object to certain types of data processing, particularly for direct marketing purposes. You can opt out of marketing communications through your account preferences or unsubscribe links in emails.

7.5 Right to Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

7.6 Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. However, withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

7.7 Exercising Your Rights

To exercise any of these rights, please contact our support team at [email protected] with your request. We will respond to your request within 30 days. We may require additional information to verify your identity before processing your request.

8. Cookies and Tracking Technologies

new777 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device on subsequent visits and remember your preferences.

8.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic platform functionality, account authentication, and security. These cannot be disabled.	Session or up to 1 year
Performance Cookies	Collect anonymous usage data to help us improve platform performance and user experience.	Up to 2 years
Functional Cookies	Remember your preferences such as language settings, currency selection, and favorite games.	Up to 1 year
Marketing Cookies	Track your activity across websites to deliver personalized advertisements and promotional offers.	Up to 1 year

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain features of the Platform. Consult your browser's help documentation for specific instructions on managing cookies.

9. International Data Transfers

new777 operates internationally, and your personal information may be transferred to, stored, and processed in countries outside Indonesia. These countries may have different data protection laws than Indonesia. When we transfer your data internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including:

• Contractual agreements with data processors requiring adherence to data protection standards
• Use of secure, encrypted transmission methods
• Implementation of technical and organizational security measures
• Regular audits of third-party service providers

10. Children's Privacy

new777 is strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that we have inadvertently collected information from someone under 21, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their child under 21 has provided information to new777 should contact us immediately at [email protected].

11. Changes to This Privacy Policy

new777 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you through prominent notice on the Platform, email notification, or other appropriate communication channels. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Your continued use of the Platform after changes to this Privacy Policy constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7 through the Platform
• WhatsApp: +62 812 3456 7890

We are committed to resolving privacy concerns promptly and transparently. Our Indonesian-speaking support team is available around the clock to assist you.